Frequently Asked Questions

General Information

What is the cancellation and transfer policy?

The Directors College (TDC), to maximize participant learning, strictly controls class size and invests significant resources in pre-program preparation. For these reasons, the college has implemented a cancellation and transfer policy of its programs.

Cancellation or transfers

Participant cancellations and transfers must be received in writing.

Cancellation and transfer penalties

Time Cancellation penalty Transfer penalty
More than 31 days notice $300 n.a.
30 to 14 days notice 50% $300
Less than 14 days notice 100% 100%
No notice 100% 100%

TDC reserves the right to cancel or reschedule programs. If TDC cancels or reschedules a program due to weather or unforeseen circumstances beyond the control of TDC, you are entitled to a full refund. TDC is not responsible for travel arrangements, travel fees, or any expenses incurred by you as a result of such cancellation. If a program in which you are enrolled is cancelled, you will be contacted at the email address you provided when registering. Please ensure a valid and up-to-date email address is available in your TDC profile at all times.

Is tuition for The Directors College tax deductible?

Registration fees paid by individuals, not companies, for The Directors College designation programs are eligible for tuition tax receipts. Receipts are available upon request by sending us an e-mail by November 1.

The Chartered Director (C.Dir.) Program

Where are The Chartered Director Program sessions held?

In-person modules are delivered at White Oaks Conference Resort and Spa in Niagara-on-the-Lake, ON. We also offer modules virtually.

How do I get from the airport to the session?

Participants are responsible for arranging their own travel to and from the session. The Directors College does not endorse or guarantee any particular travel company or means of transportation as we are not affiliated with any particular travel company. However, here are some options listed by location.

White Oaks Conference Resort and Spa in Niagara-on-the-Lake, ON

For travel to Niagara-on-the-Lake:

When do the modules begin and end?

Virtual module sessions run from 5:00pm EST on Wednesday until 5:00pm EST on Saturday, with the exception of Module 3 and 4 which begin at 10am EST on Thursday, In-person module sessions run from 3:00pm EST on Thursday until 5:00pm EST on Saturday. Timing is subject to slight changes.

Is attendance mandatory at all sessions?

For those participants who intend to pursue the C.Dir. designation, attendance at all sessions of all modules is mandatory. If you have a special situation that you feel may warrant an exception to this policy, please advise The Directors College that you would like to make an official request for an exemption to this policy. All such requests will be examined on a case-by-case basis and you will receive notification of the outcome of your request.

How long does it take to complete the C.Dir. Program?

Current students can complete the program as quickly as our program calendar permits (normally 3 to 8 months, depending on the selected start date). Modules 1–4 may be taken in any order; Module 5 must be taken as the fifth and final course of the program. Candidates must complete all five modules within an 18 month period to be eligible for the C.Dir. designation.

If you have a special situation that you feel may warrant an exception to this policy, please email The Directors College to make an official request for an exemption to this policy. All such requests will be examined on a case-by-case basis.

When do delegates complete their C.Dir. examination?

After Module 5, delegates have 14 months to complete the final exam. Delegates will be provided with a list of ten consecutive business days available for the exam and they must provide two date selections within the pre-selected two-week window. Although every effort is made to accommodate the first choice of each delegate, room and proctor availability may require scheduling the exam on their second choice of dates. Exams can be scheduled in major cities across Canada including Vancouver, Calgary, Winnipeg, Ottawa, Toronto, Montreal, St. John’s or Halifax.